TreeBay is run by Treebay Trade Limited, trading as TreeBay (private limited company registered in England and Wales, company number 17498951), registered office 20 Wenlock Road, London N1 7GU.
4.6 Tip-site registration
4.6.1 What you get. Registering puts your site in the TreeBay tip-site directory, where tree surgeons can find it and contact you. Searching the directory is currently free for everyone. We don't promise any number of views, calls or tips.
4.6.2 Who can register. Sites in the UK, registered by the owner or by someone with the right to offer the site. You can register as a private individual or as a business.
4.6.3 Price. There are 500 founding places. A founding site is free for 12 months from the day it's listed (4.6.3a). We don't ask for card details. After that, and for any site listed while all 500 places are taken, listing a site costs £19.99 for 12 months, paid up front. It doesn't renew automatically. At least 30 days before a free or paid year ends, we'll email you the price of the next year. If you don't pay for it by the day the year ends, we stop listing your site. Nothing is charged unless you choose to pay. If all 500 places are taken before paid listings open, registration pauses until they do. You can remove your site at any time.
4.6.3a Founding sites. Up to 500 sites at a time are founding sites.
- A place is used when a listing is completed, in the order listings are completed, while places are free.
- When a founding site is removed (by its owner, by us, or because its owner's data is erased), its place is given back and can go to the next site listed. A site removed and listed again later doesn't get a new free place.
- The place belongs to the site and its owner's account, and can't be transferred.
- Sites on accounts we've made fee-free don't use a place and aren't charged.
- The number of founding places left, shown on the listing page, is live.
- Your dashboard and your confirmation email say whether your site is a founding site.
4.6.3b Cancelling a paid year. If you list as an individual and not as a business, you can cancel within 14 days of paying. We refund the £19.99, less a share for the days your site was listed. If you list as a business, the fee isn't refundable once your site is listed. If we're at fault, or you paid twice by mistake, we refund in full. If we remove a paid site for a reason that isn't your fault, we refund the unused months.
4.6.4 Waste rules. When you register, you confirm that the site is allowed to take what you say it accepts: that it holds the waste exemption, registration, licence or permit the law requires for that material where the site is, or that none is needed. What that is depends on where the site is. In most cases:
- England: a waste exemption or an environmental permit (Environment Agency).
- Wales: a waste exemption or an environmental permit (Natural Resources Wales).
- Scotland: a registration or a permit (SEPA). Some activities need neither, if they follow SEPA's General Binding Rules.
- Northern Ireland: a registered exemption or a waste management licence (NIEA).
You can add its reference. We may ask you for it, and we may make it required.
4.6.5 What members see. Anyone can see your site's name, its town, what it accepts, and whether it's free to tip, charges or pays for loads, with any price you give. You choose, and can change at any time from your dashboard:
- whether signed-in members see your full address, postcode, what3words and notes, or only members whose request to tip you accept; and
- whether signed-in members see your phone number, only members whose request you accept, or no one, in which case members contact you through TreeBay messages.
When you accept a request, that member sees what you've chosen to share for as long as your site is listed, unless you stop sharing. They may already have noted it. Any arrangement to tip, including any charge you make, is between you and the member. Don't put phone numbers or gate codes in your notes.
4.6.6 Keeping it right. Keep your site's details accurate. If it closes, or stops taking something, update or remove it from your dashboard. You can remove your site at any time.
4.6.7 If we remove your site. We may remove a site that has closed, is unsafe, is described falsely, doesn't hold the exemption, registration, licence or permit it needs, or breaks these terms. To ask us to look again, see section 7a of our Terms. Questions: hello@treebay.uk.
4.6.8 Changes to these terms. If we change these terms in a way that matters to you, we'll email you at least 14 days before the change takes effect. If you don't want to carry on, remove your site from your dashboard.
4.6.9 Your legal rights. Nothing in these terms affects your legal rights.
How refunds work, and the cancellation form: Refund policy — tip-site registration.